> For the complete documentation index, see [llms.txt](https://support.braver.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.braver.net/guides/pour-les-professionnels/equipes/massigner-un-fil-de-discussion-en-triage.md).

# M'assigner un fil de discussion actuellement en triage

## Pas-à-pas

{% stepper %}
{% step %}
**Cliquez sur l'onglet *****Équipe***** pour accéder à la boîte de triage de votre équipe.**

<div align="left"><figure><img src="/files/oC8BLMWRhRpbIbAVuQ8J" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Sélectionnez&#x20;*****Triage*****&#x20;pour consulter le nouveau message reçu par votre équipe.**

<div align="left"><figure><img src="/files/rPsFuiUz3tFP2Q33pGbc" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Cliquez sur le nouveau message pour l'ouvrir. Les nouveaux messages sont marqués d'un cercle rouge et sont en surbrillance.**

<div align="left"><figure><img src="/files/xTnZZdldEu5XRcWfO9n9" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Vous devrez choisir&#x20;*****Accepter et m'assigner*****&#x20;pour répondre vous-même.**

<div align="left"><figure><img src="/files/zbYcYFBf6lwBX7rgLmeA" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Une fois que vous aurez accepté un fil de la boîte de triage, celui-ci ne figurera plus dans la boîte de triage, mais bien dans vos&#x20;*****Fils actifs*****&#x20;sous l'onglet&#x20;*****Accueil*****.**

<img src="/files/oCO6QAUHoMZqiTFUAtee" alt="" data-size="original">
{% endhint %}
{% endstep %}
{% endstepper %}


---

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