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Create Care Channel with Patient and Caregivers

  1. To create a care channel, click Create Channel.

    Section titled “To create a care channel, click Create Channel.”
    Patient care channel menu with Create a channel highlighted
  2. Care channel form with the title field highlighted
  3. Once you have given your care channel a title, you can add participants to the channel.

    Section titled “Once you have given your care channel a title, you can add participants to the channel.”

    These participants will have access to all discussions in the care channel.

    In the example below, the patient is added to the channel. Responsible persons will also be added.

    Virtual care unit form with Add patient highlighted
  4. You can now invite other healthcare professionals by clicking Invite.

    Section titled “You can now invite other healthcare professionals by clicking Invite.”
    Care channel form with patient and responsible persons selected
  5. After writing your first message, click the paper airplane to send it.

    Section titled “After writing your first message, click the paper airplane to send it.”
    Care channel form with the first message and send button highlighted
  6. In the newly created care channel, you can see that a patient (pink square) and a responsible person (green square) participate in this care channel along with two clinicians.

    Section titled “In the newly created care channel, you can see that a patient (pink square) and a responsible person (green square) participate in this care channel along with two clinicians.”

    To verify if the patient and responsible person have joined Braver, click View Details.

    New care channel card showing patient and responsible-person badges
  7. Then click on the participant avatars at the top right.

    Section titled “Then click on the participant avatars at the top right.”
    Virtual care unit detail with participant avatars highlighted
  8. To see if patients and caregivers have joined Braver, click View Details near the title Patient and Caregivers.

    Section titled “To see if patients and caregivers have joined Braver, click View Details near the title Patient and Caregivers.”
    Participants panel with Patient and caregivers View details highlighted
  9. Here you can see that the patient is Thomas Duclos and the responsible person in his file is his wife, Mrs. Duclos. There is no envelope next to their names, which means they have activated their Braver account and can chat with you!

    Section titled “Here you can see that the patient is Thomas Duclos and the responsible person in his file is his wife, Mrs. Duclos. There is no envelope next to their names, which means they have activated their Braver account and can chat with you!”
    Patient and caregivers list showing Thomas and Simone Duclos